FAQ

Shopping Information
What shipping options do you offer?
We offer fast and reliable shipping, including: Standard UK Delivery (2-4 working days) Next-Day Delivery (Order before 3 PM) International Shipping (Delivery times vary by location) Shipping costs will be calculated at checkout based on your location and selected shipping method.
Once your order is dispatched, you will receive an email with a tracking link. You can also track your order by logging into your account and navigating to My Orders.
We process orders quickly, so modifications or cancellations may not be possible. If you need to make changes, please contact us ASAP via WhatsApp or email.
Payment Information
We accept a variety of secure payment options, including: Debit & Credit Cards (Visa, Mastercard, American Express) PayPal Klarna (Buy Now, Pay Later) Apple Pay & Google Pay
Yes! We use SSL encryption and secure payment gateways to ensure your payment details are protected.
Yes! We offer Klarna for Buy Now, Pay Later options. Simply select Klarna at checkout to split your payments.
Order Returns
We offer hassle-free returns within 30 days of receiving your order. Items must be unused, unworn, and in their original packaging.
Contact us at hello@fasttrackfootwear.com to initiate a return. We will provide return instructions. Once we receive and inspect the item, we will process your refund or exchange.
UK Returns: We offer free returns for faulty or incorrect items. International Returns: Customers are responsible for return shipping costs unless the item is defective.
Once we receive your return, refunds are typically processed within 5-7 business days.
Have a question

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 06 - 12 business days from the time your package arrives back to us for a refund to be issued.

Contact us Live chat